Small business people don’t ship smart. It’s not their fault; most have never been trained and it is complicated. They have little knowledge of shipping with UPS, FedEx, DHL, and the US Post Office.
They don’t know what they don’t know.
As a result, on 9 out of 10 packages, they pay way too much; on average, 50% more than they should.
The number-one unnecessary cost for most small businesses is express expenses. Most items shipped overnight are not even opened the same day they arrive. Are all these emergencies necessary? The cost difference between a next-day, early morning service compared to a 3 p.m. service can be 40%. Many times a package shipped with a ground service will arrive the next day for 10% of the cost.